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Terms and Conditions That Govern Your plot888 Account

These Terms and Conditions set out the rules that apply every time you access your plot888 account, place a wager, or move funds using GCash, Maya, or InstaPay. Access and eligibility depend on local law — read this page fully before you start.

Applies to all account activityCovers GCash, Maya, InstaPay transactionsPhilippines-eligible accounts onlyUpdated terms supersede older versionsContact support for any clause queries
plot888 Terms and Conditions That Govern Your plot888 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data is handled under the data handling practices described in our Privacy Policy, which forms part of these Terms and Conditions. We retain account records — including transaction histories for GCash, Maya, and InstaPay payments — for as long as required by applicable rules or until you formally request closure. If you want to know what data we hold, or you want to request a correction, contact us through live chat or email and reference your account ID.

Data Retention

We keep your account records and transaction history — including every GCash, Maya, and InstaPay movement — for the period required under applicable rules. Retention periods are stated in our Privacy Policy.

Account Security Obligations

You are responsible for keeping your login credentials private. If your account shows unauthorised activity, notify us through live chat immediately so we can suspend access and begin a review.

Cookies and Session Tracking

We use session cookies to maintain your logged-in state and to monitor activity for security purposes. You can manage cookie preferences through your browser settings without affecting core account functions.

Requesting Changes or Closure

To request a data correction or account closure, send your full name and account ID to our support email. We will confirm receipt and action the request within the timeframe our policy allows.

TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, our support team can explain how it applies to your specific account activity — whether that is a GCash deposit query, a withdrawal hold, or an account access question. Reach us through live chat on the platform, by email, or via the in-account help centre. We aim to respond to all terms-related queries within the same business day.

Live Chat Support Open the chat icon inside your account dashboard. Our team handles Terms and Conditions questions, payment disputes, and account access issues directly through this channel.
Email Support Send your query to the support address listed in your account profile. Attach your account reference number so our team can locate your record and respond accurately.
In-Account Help Centre The Help section inside your account lists every active policy, including these Terms and Conditions. Search by keyword or browse by category to find the clause that applies to your situation.

Common Questions About These Terms and Conditions

These are the questions we hear most often about how our Terms and Conditions work. Each answer is specific to how plot888 operates for eligible accounts in the Philippines where local law permits access.

They apply from the moment you confirm your account. Every session, wager, and payment — including transfers via GCash, Maya, or InstaPay — falls under these terms until your account is formally closed.

We send a notification to your registered contact details whenever terms are updated. Continuing to use your account after that notification means you accept the revised version in full.

Yes. Raise the dispute through live chat or email with your account ID and the transaction reference. For GCash or InstaPay payments, include the transaction timestamp so our team can trace the record quickly.

We will contact you via your registered email or live chat requesting identity confirmation documents. Once verified, the withdrawal is processed to the same e-wallet used for the qualifying deposit.

Access and eligibility depend on local law. Where local law restricts or prohibits participation, these terms do not create any entitlement to open or operate an account on plot888.

Send your full name and account ID to our support email. We will confirm receipt and provide details of the records we hold, including transaction histories, within the timeframe our Privacy Policy states.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.